Frequently Asked Questions about Home Care

Frequently Asked Questions

We understand choosing care for your loved one raises many questions. Here are answers to some of the most common concerns families have.

What types of care services do you provide?

We offer a range of services including personal care, companionship, dementia care, respite care, and live-in support.

Who are your services for?

Our services are designed for seniors, individuals with disabilities, people recovering from illness or surgery, and anyone who needs assistance with daily living.

Are your caregivers trained and certified?

Yes, all our caregivers are trained, background-checked, and certified to ensure the highest standard of care.

How do I know what type of care I need?

We provide a free consultation to assess your needs and create a personalised care plan tailored to you or your loved one

Do you provide 24/7 or live-in care?

We strive for consistency and believe a strong client-caregiver relationship is key to quality care. We do our best to assign a small, dedicated team to each client to ensure a familiar face is always there.

FAQs

Explore our FAQ section to find answers to common questions about our services, appointments, and policies.

What types of care services do you provide?

We offer personalised care services designed to meet individual needs, including assistance with daily activities, companionship, medication reminders, and specialised support depending on your circumstances

How do I get started?

Simply contact us by phone or through our website to arrange a free consultation where we'll discuss your needs.

Do you provide 24/7 or live-in care?

Yes. We offer both 24/7 support and live-in care options for those who need round-the-clock assistance. Our caregivers can provide continuous supervision, help with daily routines, and ensure safety and comfort at all times. Whether you need short-term support or ongoing long-term care, we’ll work with you to design a schedule that fits your needs.

Who are your services for?

Our services are designed for seniors, individuals with disabilities, people recovering from illness or surgery, and anyone who needs assistance with daily living.

How Can We Help You?